Privacy Policy

At Ocean, safeguarding your online privacy and security is of utmost importance to us. We are dedicated to ensuring that the information you provide remains confidential and secure. If you have any further questions or concerns after reviewing this privacy and security policy, please do not hesitate to reach out to us. We highly value your feedback as it helps us enhance our services to better suit your needs.

Information Collection by Ocean

When you engage with us, we collect essential information necessary to fulfill your requests. This may include your name, mailing address, email, and phone number. We gather this information when you make purchases, acquire gift certificates, or sign up for email notifications. Rest assured, your card information is exclusively requested during the order placement process and is transmitted using the highest level of encryption to guarantee maximum safety and security.

As you explore our website, we also use "cookies" or small pieces of tracking data to understand your preferences. This may encompass your internet service provider's address and your interactions on our site. It is important to note that this data is not linked to individual customers, and we never use cookies to store sensitive information like passwords or credit/debit card details.

Utilization of Gathered Information

The primary purpose of collecting information is to facilitate order processing, shipping, and customer service. For instance, we may contact you to provide updates on your order status, shipping information, or to address any queries related to your purchase. Additionally, we leverage this data to enhance our products, services, website content, and overall user experience.

Ocean's Security Measures for Online Shopping

To ensure the utmost security when shopping online, we employ secure socket layer (SSL) technology when you place orders or access your account information. This technology encrypts all data before it is transmitted to us. Furthermore, all customer data we gather is shielded from unauthorized access. We have implemented up-to-date Internet security methods and technologies to maintain data accuracy, prevent unauthorized access, and ensure the appropriate use of information.

The www.oceanethnic.com website employs Bit Secure Socket Layer (SSL) technology to encrypt credit card and billing information during transmission over the internet. We do not retain or record your card information at any point, as it is directly forwarded to the payment gateway for processing through the Bit Secure Socket Layer (SSL).

When you make an online purchase, you will notice either a solid key or a locked padlock icon in the lower right corner of your browser window. This icon signifies that your transaction session is protected by Secure Socket Layer (SSL) encryption. 

Updating Your Account Information

Keeping your account information up-to-date is a breeze. Simply log in to My Account and navigate to 'Account Information'. It is important to note that we do not store your credit/debit card details in your personal profile for added security.

Opting Out of Our Emails

If you wish to unsubscribe from our email list, you have two options. You can click on the Unsubscribe link in any Ocean email you receive. Alternatively, if you are a registered user on www.oceanethnic.com, you can log in to My Account and manage your subscription preferences on the Newsletter Subscriptions page. Either way, you will be promptly removed from our mailing list.

Policy Changes Notice

By using this Site, you confirm your acceptance of this Privacy Policy as part of the User Agreement. If you do not agree, kindly refrain from using our Site. Your visit and any privacy-related concerns are governed by this policy and the User Agreement, including provisions on damages. We retain the right to modify the terms of use and this Privacy Policy, as needed. Rest assured; we will post any revisions to keep you well-informed. Unless specified otherwise, our current Privacy Policy applies to all information in our possession about you and your account.